Forum Rules

There are strict rules in maintaining a great forum. Make sure you are aware of them before posting.

Forum Rules

Postby apservices » Fri May 03, 2013 2:29 pm

These guidelines are designed to ensure the PSU EXPERT community is an enjoyable, inspiring and safe one for all our members. They come down to common sense, courtesy and respect (for your hosts and the rest of the community).

These rules apply to the entire site. There are a few areas which carry their own additional or specific guidelines, which you'll be able to find in the description of the forum if they apply. We ask that you use your own discretion and keep these guidelines in mind when posting. Posts that violate any of these rules will be taken down and a penalty may be issued accordingly by the moderation team.

    Remember the search function: It’s always best to check to see if someone has asked the same question before. You may find exactly what you were looking for!
    Post in the correct section. Generally, the mod team will move incorrectly placed posts if done innocently, however direct promotions and recruitment postings which are not in reponse to a query are strictly forbidden outside of the dedicated area. Users who flout this rule will be warned and banned as deemed appropriate.
    Stay on topic: Be sure to respect the original post and avoid intentionally derailing the conversation. Also, unless you have something vital to add to an older discussion, please avoid bumping threads that have been inactive for more than 3 months with new posts.
    Be polite: PSU EXPERT is a community for professionals. We appreciate that discussions can be heated from time to time but attacks on other members, deliberate trolling / inflammatory posting or hateful / offensive content will not be tolerated. Remember that there is often more than one way to interpret a post and be considerate of others when composing a response.
    Keep it legal: PSU EXPERT is a public forum and discussion of piracy, criminal activity or posting of libellous / defamatory content (including charged terms such as “scam” and “con” when not proven by a court of law) will not be tolerated.
    One account per person: If you represent clients who are interested in getting involved, we recommend you help them without controlling their account.
    Report inappropriate content: You can find information regarding the types of content that can lead to moderation below. If you spot anything, please be sure to bring it to the moderation team's attention by clicking the report button.

Avoiding spam posting
Spam posting of any type is not tolerated. Accounts created purely for the purpose of filling the forum with advertising messages will be permanently removed at the discretion of the moderation team. We do, however, appreciate that many members gain benefit from the business added exposure that their time on PSU EXPERT affords. To help clarify what is and is not regarded as spam here’s a list of DOs and DON’Ts:

    Introduce yourself and share your experiences and advice backed up with professional information (to show you know your stuff).
    Refer and link to your business / work when relevant and useful to the discussion.
    Include business information in your signature and profile so that anyone who is interested can find out more.
    Request services by posting in our Products & Services Required forum.

    Post job offers or requests anywhere but in the Employment & Careers section.
    Directly promote your products or services unless in the Supplier area. You may recommend your products in other areas ONLY if it is valid and relavent to the topic.
    Ignore the topic - people start threads to ask for help and advice. Sales pitches on their own aren’t helpful, nor are dropping links or offers that are off-topic. Let the OP (original poster) know why you’re interested in helping them and what you can do.
    Start threads purely to self-promote.
    Drop lots of links in posts. One relevant link is fine. Multiple links to your own business or posting of affiliate links is spamming.
    Send spam private messages advertising your services. Nobody likes spam so please make sure any messages you send are personal and relevant. If a member has specified that they do not wish to receive unsolicited PMs then please respect that.

PSU EXPERT is a place to share and build relationships with other members. Promotion and networking is a part of this but we want to ensure that everything posted is relevant, useful and approachable. A good post can include some self-promotion but, above all, make sure you answer the OP’s question. For example, if they’re asking for a recommendation and you can help, feel free to recommend yourself. If they’re asking for advice about power supplies, don’t just give them a link to your website, provide advice and see if they want to follow it up.

What constitutes inappropriate content?
The following list gives examples of the types of content that would be considered inappropriate. This is by no means an exhaustive or precriptive list, and both members and moderators are encouraged to use their own considered judgement when dealing with inappropriate content.

Profane language
    The use of profanity directed towards other members will always carry a 'strike' (see 'Strikes and bans'). Importantly, deliberately using your own masking of profanity (such as asterisks or other punctuation) to bypass PSU EXPERT’s profanity filter is prohibited and will result in the same action as if the actual word had been typed. We request that you report any profane language that has not been detected by PSU EXPERT’s filters immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
    Spamming is entirely prohibited. Spam includes the posting of non-relevant content, URL links, repetitive posting of nonsensical posts, and unauthorised advertising within the forums. We request that you report any spam immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
    Bumping posts in order to keep them near the top of the list is also prohibited. Posts of this nature are not conducive to community spirit, are unwelcome and will be subject to moderation and potentially incur a strike or ban. We request that you report any bumping immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
    Flaming is personally attacking another PSU EXPERT community member with belittling, insulting or threatening content. Flaming is very unwelcome and will be subject to moderation and potentially incur a strike or ban. We request that you report any flaming immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
    Trolling is to post content that is deliberately designed for the purpose of angering and insulting other PSU EXPERT community members. Posts of this nature are disruptive and do not convey a friendly attitude – again, posts such as these are unwelcome and will be subject to moderation and potentially incur a strike or ban. We request that you report any trolling immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
Posting nonsense
    It is not acceptable to post anything which the members or moderators consider to be illogical or irrelevant nonsense. This may be a way to increase your post count (which is against the rules), and is often a tactic by new/existing members to derail a thread - either way, it is unacceptable.
Arguing and ‘ranting’
    Members must not engage in one-to-one arguments, disagreements or disputes of a personal nature. Neither should members engage in ‘ranting’ – this is the publishing of long, aggressive posts that serve only to aggravate members and add little or nothing to the original question posted. Both arguing and ranting are unwelcome and will be subject to moderation and potentially incur a strike or ban. We request that you report any arguing or ranting immediately to the moderators by clicking the ‘Report Post’ symbol in the title bar of any post.
Abusing the moderators
    We have a highly respected team of volunteer moderators here on PSU Expert and they deserve to be treated with respect. If you are abusive in any contact with the moderators or direct abuse at a moderator in a thread, then PSU EXPERT will issue strikes as they deem appropriate. It will be left to individual moderators to decide if they feel they have been attacked in any way. PSU Expert will investigate any strikes issued for abusing the mods and will take repeat offending very seriously.

PSU EXPERT Moderators
PSU EXPERT does not undertake to monitor every thread and post, or to monitor the conduct of every PSU EXPERT member. PSU EXPERT’s Moderators and Administrators will access the Forums from time to time in order to help ensure that other PSU EXPERT members are adhering to the rules and policies stated here.

The structure of PSU EXPERT’s administrators and moderators is as follows:

    Administrators - are employees of, the owners of PSU EXPERT, and look after the technical aspects of the forums and manage members’ forum accounts.
    Moderators – are PSU EXPERT members who volunteer to help with the smooth running of the forums and enforcement of these policies.
PSU EXPERT’s moderators are long-standing members of the PSU EXPERT community, who offer their time and effort to keeping forum usage and content under control. The moderators have the rights and permissions to edit, move and delete threads or posts within PSU EXPERT, and also to impose infractions at their own discretion on members who contravene forum rules.

To contact a moderator or site admin, select the username in green (moderators) or red (admin) from the bottom of the home page.
Your moderators are:

Reporting Inappropriate Material

Reporting posts
In the main, keeping PSU EXPERT professional and free of spam can be achieved through reporting any suspicious or inflammatory posts to the moderators. You can do this by clicking the ‘Report Post’ symbol in the title bar of any post. Please also give the moderators a very brief reason for reporting the post.

Reporting Private Messages

Private messages can be reported in the same way as regular posts. Members who abuse the Private Messaging system will receive strikes and, for persistent misuse of the system, a temporary or permanent ban.

While every report is managed by the moderation team, we can't always guarantee an individual reply. If you require more information or have any questions about a report, please PM a member of the team and we'll do our best to get back to you within two working days.

The Moderation Process
Strikes & Bans

Strikes and bans are used by moderators in response to inappropriate behaviour on the site:

Strikes – these are issued when inappropriate content is posted. Strikes last for 6 months and accumulating 3 active strikes leads to a ban.

Bans – these are issued when a member has three active strikes. Spammers also receive automatic permanent bans to keep the site free of unwanted junk. The standard ban is permanent. While bans for inappropriate content are rarely necessary, we aim to follow the above process but reserve the right to use appropriate discretion in exceptional circumstances.

Queries & Appeals
Querying Moderation

If you have a question about a specific instance of moderation, please do not discuss it openly on the site. Privacy is important for members and mods and we want to make sure the situation can be discussed by the team and the member to reach an understanding resolution. Queries and requests for actions to be reviewed will always be examined by the full mod team to avoid situations ending up in a back and forth between just two people – we always want to avoid arguments. If you want confirmation that a thread or post has been removed or want the team to review an action on your account, message a mod or administrator who will raise it for discussion and get back to you.

If you wish to raise a query or complaint with the forum administrators, please email and we'll get back to you usually within 2 working days.

Please remember that our moderators are all volunteers and active members of PSU EXPERT in their own right. It’s not an easy job and, from time to time, you may disagree with something they do. Abuse will not be tolerated so please treat moderators and all other members with respect and remember that we’re here to help ensure you have the best possible experience on PSU Expert.
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